Handoff Culture vs Flow Engineering

Watch two teams process the same backlog. One throws work over the wall. The other flows together. | Hover column headers for context. Watch the live narration below.

Speed:
Day 0 / 30

Handoff Culture

"I did my part"

Flow Engineering

"We own this together"
💬

Live Narration

what's happening & why
Start Both teams have the same 6 tickets in their backlog. Press Play to begin the 30-day simulation. Hover any column header for context.

Handoff Metrics

0
WIP Work In Progress — The number of tickets actively in the pipeline (not in Backlog or Released). High WIP = more context switching, slower delivery, more things started but fewer finished.
0d
Cycle Time Cycle Time — How many days from when work starts on a ticket to when it's released. Long cycle time = tickets are stuck waiting in queues between handoffs.
0
Throughput Throughput — Tickets completed in the last 7 days. This measures how much value actually reaches users, not how busy the team looks.
0%
Flow Eff. Flow Efficiency — % of time a ticket is actively being worked on vs. sitting idle waiting for someone. Industry average is ~15%. Flow teams target 40%+.

Flow Metrics

0
WIP Work In Progress — The number of tickets actively in the pipeline. The Flow team deliberately limits WIP so people focus on finishing work, not starting more.
0d
Cycle Time Cycle Time — Much lower on the Flow board because tickets don't sit in queues. The team picks up reviews immediately and deploys continuously.
0
Throughput Throughput — Higher because finishing work is prioritized over starting new work. Fewer things in flight = more things getting done.
0%
Flow Eff. Flow Efficiency — Much higher because tickets are actively worked on instead of sitting in queues. Cross-functional teams eliminate the waiting between handoffs.

Visual Guide

Glowing orange — Ticket has been sitting idle 3+ days, waiting for someone to pick it up
Dashed red — Ticket was sent back (rework). Review found issues, back to dev
Red column — Column is overloaded (5+ tickets). Work is piling up here
2/3 WIP Limit — Max tickets allowed in this column. Forces the team to finish before starting new work
KP JM
Multiple avatars — Team members collaborating on the same ticket (pairing/mobbing)
KP
Single avatar — One person owns it. When it moves to the next column, a different person takes over (handoff)